What This Privacy Policy Covers
When you open an account with us, we collect the information needed to run it: your name, contact details, and the payment method you choose — whether that is bKash, Nagad, or Rocket. Transaction records tied to those wallets are stored to process deposits and withdrawals
-
1
and to meet our fraud-prevention obligations. We also collect device and session data when you access the lobby from your phone or browser — this includes IP address, device type, and pages visited. We do not sell your personal data to third parties. Data shared with
-
2
payment processors like bKash, Nagad, and Rocket is limited to what those services need to complete your transaction. If you close your account, we retain records for the period required under applicable law; after that window, personal data is deleted or anonymised. This policy applies to
-
3
all account holders in supported regions. Where local law in Bangladesh affects how we process or retain your data, those local rules take precedence. If you have questions about a specific data point we hold, contact our support team directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.