Reference

How 67fb Handles Legal Obligations

Using 67fb — whether to deposit via bKash, browse the lobby or open a withdrawal — is subject to legal terms that vary by jurisdiction. Your access and eligibility depend on the laws applicable in your region, so read these terms before you start.

Jurisdiction-dependent accessAccount holder obligationsbKash, Nagad, Rocket payment termsData handling policyDispute resolution path
67fb How 67fb Handles Legal Obligations
HOW WE PROTECT YOUR DATA

Data, Security and Your Account Rights

Our legal obligations extend to how we store and handle your personal data and payment history. Account information — including deposit records from bKash, Nagad, and Rocket — is retained in line with applicable data protection requirements. We use SSL encryption across all account and payment pages. You have the right to request a copy of the data we hold, ask us to correct inaccurate records, or request deletion where law permits.

Data Retention

We retain transaction and account data for the period required under applicable law. Payment records from bKash, Nagad, and Rocket are included in this retention scope.

Cookie Policy

We use cookies to maintain your session, remember account preferences and analyse how pages are used. You can adjust cookie settings through your browser at any time.

Account Security

Login is protected by OTP verification sent to your registered mobile number. Never share your OTP with anyone — our team will never ask for it.

Data Request Process

To access, correct or delete your data, submit a written request via email support. We aim to acknowledge within a reasonable period as required by applicable rules.

LEGAL CONTACT PATHS

Reach Us About Policy Questions

If you have a question about how a specific term applies to your account — such as a payment dispute involving bKash or Nagad, or a question about account eligibility — our support team can direct you to the right process. We handle legal queries separately from general account help, so use the channels below to flag a policy concern clearly.

Live Chat Open the chat window from any page on the site. State that your query is a legal or policy matter so the agent routes it correctly.
Email Support Send a detailed message to our support address. Include your account reference and the specific term or transaction you are querying.
Account Help Centre Log in, navigate to account settings, and raise a formal dispute or policy question through the help section directly linked to your account.

Common Legal Questions Answered

These are the questions we get most often about our legal terms, account rights and data handling. If your question is not here, contact support and reference your account so we can give you a specific answer.

Access depends on your local law and eligible region. We do not confirm legality for any specific jurisdiction — that is your responsibility to verify before opening an account.

Funds held at the time of suspension are reviewed during the dispute process. We do not release or forfeit funds without following our documented account resolution steps.

Yes. Submit a request through email support with your account reference. We handle data requests in line with applicable data protection requirements and respond within a reasonable period.

Log in, go to account settings, and raise a formal dispute through the help section. Include the transaction date and Rocket reference number so we can locate the record quickly.

Updates are posted on this page. Continued use of the platform after a posted change means you accept the updated terms. If you disagree, contact support to arrange account closure.

We store registration details, login history, and payment records including bKash, Nagad, and Rocket transactions for the retention period required under applicable law.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.